Responsible Gaming | Kaizengaming

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Our policy

We apply a policy of ethical and responsible game offering so that each user can participate responsibly in every betting activity. To support this mission, we proactively promote our Responsible Gaming tools to our customers for an enhanced, safe and secure gaming environment. We are devoted to offering our customers a risk-free and enjoyable experience.

Gaming as part of our operation

At Kaizen Gaming, Responsible Gaming is our most valued principle, deeply integrated into the core of our operations for the responsible activity experience of our customers. We acknowledge the excitement our product offers and their potential as a recreational activity. However, we also understand the risks associated with excessive gambling. Therefore, we are committed to fostering a transparent and responsible gaming environment for our valued customers.

Gaming as part of our operation

We do our best to provide a safe and secure gambling environment for our customers. By using highly advanced and innovative tools, we ensure that our customers enjoy a safe and secure gaming experience.

Innovation

Our customers come first. For that reason, we use highly advanced and innovative tools, to ensure that our customers benefit from a safe and secure gaming experience.

Among the highly advanced and innovative tools that aim to offer a safe and secure gambling experience, RG-AID stands out. RG-AID is our in-house developed AI detection system that identifies potentially immoderate playing patterns.

A dedicated section within the customer account where players can set loss/deposit/time limits and many more. This ensures that our players can keep using our products in a responsible manner.

An advanced tool that allows our customers to track their gaming patterns and receive advice on taking breaks when necessary.This ensures they stay in control and keep gaming an enjoyable pastime.

A dedicated section within the customer account where players can set loss/deposit/time limits and many more. This ensures that our players can keep using our products in a responsible manner.

An advanced tool that allows our customers to track their gaming patterns and receive advice on taking breaks when necessary.This ensures they stay in control and keep gaming an enjoyable pastime.

A dedicated section within the customer account where players can set loss/deposit/time limits and many more. This ensures that our players can keep using our products in a responsible manner.

An advanced tool that allows our customers to track their gaming patterns and receive advice on taking breaks when necessary.This ensures they stay in control and keep gaming an enjoyable pastime.

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Human interaction

Our advanced Responsible Gaming controls are promoted by our Representatives on a daily basis. They offer personalized advice to customers, ensuring that each customer benefits from a customised and effective Responsible Gaming consultation. This can be especially useful for determining the maximum amount our customers are comfortable losing upfront, thereby enabling them to stay in control and frustration-free.

Keep it a game

Our dedicated Customer Support agents, who proudly serve as our Responsible Gaming Ambassadors, handle all RG-related communications to make sure that our players always remain in control and use our products in a responsible manner, keeping it a game at all times.